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APRIL Santé Prévoyance (formerly APRIL Assurances)
APRIL Santé Prévoyance
(formerly APRIL Assurances)
HEALTH AND PERSONAL PROTECTION DIVISION
Immeuble Aprilium
114 Boulevard Vivier Merle
69439 LYON cedex 03 - FRANCE
Tel: +33 (0)4 72 36 73 73
Fax. +33 (0)4 78 53 65 18
Website: sante-prevoyance.april.fr
Highlights
- 550 employees
- Turnover in 2010: €222.703M
- 13,000 distributor insurance advisors
- One million policyholders.
Business
APRIL Santé Prévoyance (formely APRIL Assurances) designs, manages and helps to sell personal insurance for families, senior citizens, company directors and the self-employed workers.
Products and services
APRIL Santé Prévoyance offers a wide range of supplementary healthcare, individual and group provident schemes (protection in the event of death or accident etc.) and loan insurance policies. These policies are accompanied by assistance services or third-party payment facilities for the customer’s convenience. A healthcare insurance website is available at april.fr enabling policyholders to view their payments, subscribe to receive benefit statements by email or SMS, etc. It also includes a prevention information portal.
The insurance cover stands out for its competitiveness in terms of value for money, clarity and transparency of policyholder information and the quality and speed of policy management. Moreover, the range is highly adaptable so as to keep pace with changes in market trends.
Customers
APRIL Santé Prévoyance’s offer is designed for the independent network of 13,000 partner insurance advisors (brokers and agents) who distribute APRIL Santé Prévoyance’s policies to the end customers: individuals and businesses.
More information
The april.fr website caters for the general public and enables prospective customers to obtain insurance quotes and subscribe to APRIL Santé Prévoyance’s supplementary health insurance and loan insurance policies online. Web users can also simulate repayments. APRIL Santé Prévoyance’s electronic signature system ensures totally secure online subscriptions.
The Intrapril extranet offers insurance advisers numerous online services, in particular, the ability to issue insurance quotes and take out healthcare and loan insurance policies in real time. This enables distributors to fulfil their advisory role while allowing customers to benefit from the speed of online subscription.
In 2002, APRIL Santé Prévoyance was one of the first companies in the sector to obtain ISO 9001 2000 certification and the quality of the service provided to distributors and policyholders is a major priority for all the company’s employees.
Accordingly, the company takes great care to ensure that customer enquiries and claims are dealt with rapidly and efficiently – answering the telephone in less than three rings and processing files within 24 hours.
APRIL Santé Prévoyance demonstrates its commitment to its distributor partners with the Résolument Courtage (Resolutely Brokerage) initiative.
Securing your advice
- Guaranteeing the absolute integrity of our insurance solutions through the clearness and fulfilment of our commitments.
- Providing you with all the information you need to perform your advisory duties in the best possible way.
- Offering you a genuine contract that frees you of any liability in the event your advice is called into question.
Assisting you to conduct your business
- Giving you a lasting competitive edge by modernising your tools: management, subscription, electronic pricing etc.
Helping you expand your business
- Making your work easier by rethinking our procedures, organisation, offerings and services.
- Giving you lasting competitive advantages by designing insurance solutions that enhance your advisory role for your customers.
- Enabling you to continue gaining market share with us = contracts. Like two businesses with closely interlinked interests.
Enhancing your business
- Maximising the value of your portfolios.
- Helping to boost customer loyalty.
Promoting your profession
- Enhancing the future for your profession by helping you to adapt and evolve.
- Heightening public awareness of your profession so that it is understood in its full dimensions of advice, real choice, comparison, etc.