APRIL integrates Doctolib into its policyholder portal to simplify access to healthcare
08 June 2026
APRIL announces the launch of a new service developed in partnership with Doctolib to make access to healthcare easier for its policyholders. Through their customer portal, users can now search for a healthcare professional, estimate their out-of-pocket expenses before an appointment, and book consultations in just a few clicks—all without leaving their digital journey. This new functionality marks another step forward in transforming the health insurance customer experience, supporting policyholders from the moment they search for a healthcare professional through to managing their healthcare expenses and reimbursement claims.
A centralised healthcare journey directly accessible through the APRIL environment
The partnership between APRIL and Doctolib is built around a simple objective: helping policyholders save time and take greater control of their healthcare journey.
In practical terms, APRIL customers can now access a personalized Doctolib interface directly from their policyholder portal, within a seamless and integrated experience. This enables them to prepare for medical appointments, anticipate their remaining out-of-pocket costs, and track reimbursements from a single location.
“The ambition behind this partnership with Doctolib is to further simplify the experience of our policyholders and provide them with greater visibility over their healthcare spending. Beyond insurance cover itself, we are helping to redefine the role of complementary health insurance by providing useful, readily accessible services that contribute to a broader societal objective: improving access to healthcare and supporting better prevention” explains Ludovic Cohen, Director of Personal Insurance Markets at APRIL.
About APRIL
APRIL is the leading wholesale insurance broker in France, with a network of 30,000 partner brokers worldwide.
APRIL’s 3,300 employees are committed to delivering an outstanding experience to their clients and partners—individuals, professionals and businesses—by combining the best of human relationships and technology across individual and professional health and protection, loan insurance, international health insurance, niche P&C and wealth management.
APRIL aims to become a digital, omnichannel and agile player, a champion of customer experience and a leader in its markets, while addressing key corporate social responsibility challenges through its Oxygen programme.
The APRIL Group operates in 25 countries and recorded revenue of €907m in 2025.
Press contacts
APRIL
Mélanie Sutter – +33 6 43 54 66 67 – melanie.sutter@april.com
Agence Angie
presseapril@angie.fr
Charlotte Rabilloud – +33 6 62 03 28 34
Charlotte Raveschot – +33 6 59 15 84 60
