To support the development of an ever simpler and more fluid customer and partner experience, APRIL Group is stepping up its ambitions in the use of data and has announced the appointment of Laure Jauneau as Chief Data Officer.
Laure Jauneau will lead an ambitious roadmap in terms of operational performance, improving the customer experience and supporting intermediary and direct distribution. She will also contribute to the Group’s experiments in artificial intelligence. In these roles, she will lead a large data community working across all market lines and in all geographical areas where APRIL operates worldwide.
‘I’m delighted to be joining APRIL, whose maturity and expertise in the use of data are beyond question, and to be supporting the development of data activities in support of the Group’s strategic development plan, Spring 2027. In an insurance sector where data is a major driver of efficiency and customer satisfaction, we have put in place a structured, pragmatic and mature approach to deliver high value-added uses. I’m delighted to be doing this with expert and committed teams in each of our markets in France and around the world,’ comments Laure Jauneau, Chief Data Officer.
About Laure Jauneau
Laure Jauneau trained as an engineer and is a graduate of the Lyon National Institute of Applied Sciences (INSA Lyon).
She began her career in the banking sector, firstly with BNP Paribas, where she held a number of positions, including IT Project Director, before joining Crédit Agricole Assurances, where she oversaw the data transformation and then managed the Group’s data department.
About APRIL Group
APRIL is the leading wholesale broker in France with a worldwide network of 27,000 partner brokers. APRIL’s 3,000 staff members aim to offer their customers and partners – individuals, professionals and businesses – an outstanding experience combining the best of people and technology, in health and personal protection for individuals, professionals and VSEs, loan insurance, international health insurance (iPMI), property and casualty niche insurance and asset management. APRIL aspires to become a digital, omnichannel and agile operator, a champion of customer experience and leader in its markets, while committing to the societal responsibility issues set forth in its Oxygen approach.
The APRIL Group operates in 20 countries and recorded a turnover of €860 million in 2024.
Press contacts
Mélanie Sutter – melanie.sutter@april.com
Agence Angie – presseapril@angie.fr
